Identiks.si :: CRM - MSDynamics 4.0

CRM - MSDynamics 4.0

Customer relations management system:
Every company that maintains customer relations requires an efficient management system to keep track of communication between employees and customers.

Today, companies require customer relations management solutions that make full use of existing infrastructure, investments, skills and advantages. Furthermore, good solutions introduce tools and applications that are easily integrated into the existing business environment, so that employees can quickly learn how to use them on a daily basis.

Who is it intended for:
This solution is perfect for companies wishing to offer their clients top quality, fully adapted services that build brand loyalty, and all those in need of a highly adaptable solution able to keep up with company development. Our clients are provided with a fully customized service that meets all the business requirements of the company - those in the office and those in the field, complete with ERP background systems integration for online data presentation and integration with MS Office tools. Special attention is given to workflow support and the implementation of the data warehouse, which provides a central hub for analytical data processing.

Key advantages:
It works just like you do. Provides an extensive set of options for customer relations management fully compatible with Microsoft Office.
It works just like your organization does. Enables consistent, customer-oriented processes that allow for an accurate overview of business operations in real time.
It works just like technology is supposed to work. Rapid implementation, simple customization and user friendly operation.