Identiks.si :: Loyalty module

Loyalty module

The loyalty module is a modular, centralized platform for the management of customer loyalty programs and actions. The system consists of the central server, in-store modules that use POS terminals, and a webpage dedicated to customers who are issued magnetic cards.
Actions are easily designed using the simple and intuitive web interface. Customers can check their card balance online by accessing the dedicated site. All this makes for a simple and modern incentive for your customers to keep coming back.

Its major advantages are:
▪ simple and convenient use;
▪ stable and reliable operation;
▪ customizable action management online;
▪ direct contact with customers via e-mail, mail or SMS messages;

The basic loyalty module provides the following functionalities:

• Club membership management
• Member point collection management
• Reward and benefit management
• Management of all POS terminal transactions
• Individual transaction management on a member-by-member basis
• Terminal and POS data migration to the server
• Basic statistics and reports
• Basic management of marketing actions
• Overview of members, rewards and accumulated points
• Pay-in and redeeming system / gift card
• Credit card option

The loyalty module can be adapted according to your needs. Several additional modules are also available, such as market analysis or customer relations management (e-mail, SMS).